Support

At MAERC Lab, we understand that timely and efficient support is crucial when it comes to testing, compliance, and certification services. Our dedicated support team is here to assist you at every step—from initial inquiry to final report delivery and post-service assistance.

Whether you’re seeking clarification on test reports, need help with documentation, or have queries related to standards and regulatory requirements, our experts are always ready to help. We are committed to delivering a smooth, transparent, and client-focused experience.

📌 What We Help With

  • Guidance on selecting appropriate tests for your product

  • Status updates and turnaround time tracking

  • Assistance with BIS, NABL, and international compliance

  • Clarification on test methods, reports, and standards

  • Help with documentation required for product approvals and certifications

  • Technical queries related to testing parameters

  • Re-testing, report corrections, and escalation handling

📞 Get in Touch with Our Support Team

  • Email: info@producttesting.in

  • Phone: +91-7063536937

  • WhatsApp Support: +91-7063536937

  • Location: 21st Sir Mathuradas Vasanji Rd, Gundavali, Andheri East, Mumbai, Maharashtra 411041

🕒 Support Hours

Monday to Saturday: 9:30 AM – 6:30 PM
Sunday & Public Holidays: Closed (Emergency assistance available on request)

We aim to respond to all support requests within 24 working hours. For urgent matters, please call us directly.

At MAERC Lab, your satisfaction and confidence in our services are our top priorities. Let us help you stay compliant, competitive, and confident.